CANCELLATION/NO SHOW POLICY

• * Any appointments that are not canceled within 24 hours prior to the booked appointment, is subject to a late cancellation fee ($50). No show appointments are subject to the $50 missed session fee.
• Please take note that a credit card is required to be on file, whether you are paying by cash or not, at the time of your initial appointment until the therapeutic relationship with your therapist has ended.
• Your card will be charged for a late cancellation or no show appointment according to our appointment cancellation policy. A copy of the policy will be provided to you at your request. Please note, you will be charged for the full rate of your session if you do not provide us with a 24-hour cancellation notice before your session.

For any additional questions, please contact the offices. I look forward to serving you!

Full Cost: This does not mean your copay amount, it means the amount you pay + your insurance company pays (the full cost of the service).

24 Hours: 24 hours means 24 hours from the time of the service, not same day cancellations. If you have an appointment on Tuesday at 10:00 AM, you latest you are allowed to cancel your appointment without incurring any fees is Monday at 9:59 AM.
Our providers prepare for your service ahead of time and confirm the time you reserve for your appointment. Cancellations made less than 24 hours from the time of service are unable to be offered to someone else and booked with such short notice. Thank you for your understanding and cooperation with this policy.

Out of Network:

Out-of-network refers to you paying out of pocket for your psychotherapy/counseling services. Since all insurance companies varies, some may or may not reimburse you for your out of pocket expenses.

Upon your request, you will be provided with a receipt known as the “superbill” in order for you to request reimbursement from your insurance provider.

To help determine your insurance benefits, it is recommended that you ask your insurance provider these questions listed below:

• Is mental health services part of my insurance benefit plan?
• How much is my deductible, if any? Have I met my deductible?
• Am I limited to how many sessions per the calendar year I can use? If yes, what is my limit?
• Do I need to obtain written approval from my primary care physician for services to be covered?

Take note: Depending on your health insurance provider or employee benefit plan, the therapy services could be covered in full or in part. Please contact your insurance provider to determine how your plan will compensate you for therapeutic services.